Send Us a Message
For any inquiries, please contact us directly at ohanity@gmail.com
Get in Touch
Email Support
General Inquiries:
ohanity@gmail.com
Customer Support:
ohanity@gmail.com
Research Questions:
ohanity@gmail.com
Phone Support
Customer Service:
In the works
in the works
Hours:
Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST
Office Address
Ohanity Headquarters:
TBD
TBD
City TBD
Note: We're currently operating remotely for customer safety.
Frequently Asked Questions
🛒 How do I place an order?
Our website streamlines the ordering process, allowing you to easily add items to your cart and securely check out once legal compliance is met in specific counties. We are working on building a timeline for delivery, which will be updated as we gather new analytics and complete all necessary steps.
🔬 Are your products safe?
When the flower itself makes it to the market, it will undergo scans from third-party labs with results confirming its "cleanliness." By combining FDA market approved products with the lab tested cannabinoids, we are taking further steps to ensure the safety of our products. Although not FDA-approved, these ingredients have undergone market testing to ensure their safety. We are collaborating with Veterans Affairs doctors to research and validate their holistic benefits. Utilizing resources from the Veterans Affairs Hospital, such as their blood tests, drug tests, and upcoming scans, we are assessing the results of our cannabinoid-infused products.
🚚 What is your shipping policy?
While we are optimistic about the potential for future growth and expansion through obtaining County licenses, our current shipping policy is in accordance with federal regulations. We are diligently working towards acquiring the necessary licenses to support individuals within specific areas, and until then, we are unable to ship to outside counties. Should a larger entity with the resources and capabilities to navigate the regulatory landscape express interest in our products, we would be open to discussing potential avenues for expanding our reach and providing access to our offerings to a broader audience.
🧪 Can I see lab reports for your products?
As we work on developing technologies to enable you to access and view lab reports from your phone or mobile device, we are also committed to implementing QR codes that accurately match our lab test results. Our company values transparency and quality, and we are dedicated to providing our customers with detailed information about our products. We appreciate your patience as we finalize this feature.
👩⚕️ Can I speak with a wellness expert?
We are working on expanding and developing our team in the future, we do not currently have wellness experts on our customer service team. You can reach out to us via email on our website for any interests, questions, or concerns. Thank you for your understanding and patience.
Stay Connected
For the latest research updates, product news, and wellness tips, please contact us at ohanity@gmail.com to join our mailing list.